Urban Posh Boutique can only hope that everyone loves the items that they receive, however we completely understand that returns and or exchanges may need to take place. Please feel free to contact us with any questions you may have at

 We accept returns for a refund within 30 days of purchase. We do not accept returns on any sale items, intimates,worn, washed, and/or damaged items. Original tags must be attached and intact.

Please contact UPB with any defective items within 3 days of delivery date at  An item cannot be returned for normal wear and tear outside the 30 day return policy.
We recommend for Exchanges, to order the new size, color etc. and return the original item. It is your responsibility to ship the item back to us and then a refund will be issued within 5 days of receipt.